MB Foster wants its customers to achieve
the best possible return on their investment
in our solutions. We believe that outstanding
software products are the first step.
Product Support
What used to be called "annual maintenance" is now calling Bronze Product Support, and is still contracted on an annual basis includes:
Technical assistance via telephone or e-mail
between 8 am and 8 pm EST
(Eastern Time)
Monday to Friday
Product Updates - minimum of one per year.
Premier Support Program
Every organization
is unique, requiring different levels
of support. That is why we have created
our Premier Support Program.
There are Premier Support programs available
for DataMart
and UDASynch
Solutions, as well as for Enhanced
product support.
The customer will have priority response
to technical support queries and professional
services personnel. The result of which
will be a deeper knowledge of the customer
site enabling MB Foster to play an active
roll in the implementation, tuning and support
of the Solution.
Product
Information
Keep up with the latest MB Foster software
releases and special offers.
Knowledge is the Key to Success.The
Resource Center is your one-stop shop
for information about products, solutions,
and customers.
Technical assistance via telephone or e-mail
between 8 am and 8 pm EST
(Eastern Time)
Monday to Friday
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