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Customer Support
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1-800-ANSWERS
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Whether it is an application, product, or data service, you need ongoing support to insure correct operations over time while minimizing costly downtime. In help you achieve the best possible return on investment in your products, we offer a wide variety of support options. Whether it is 24 hour support seven days a week to training and ongoing answers to your questions, we have a support plan that will provide what you need. If you have contractual requirements for compliance reasons, service level agreements, or governance regulations, we work with you to design a support plan that works for you.
 
Our support plans cover many facets:


Application Support
Datamarts
All of our products
Response times
Geographical coverage

 
If you need immediate support, please contact us by calling 1-800-ANSWERS or sending an email message to support@mbfoster.com.
 
Training
 

Pre-packaged training modules for each of our products
Customer training designed for your specific environment and application
Deliver on site, via webinar, or at the MB Foster headquarters in Ontario, Canada

 
Call us today at 1-800-ANSWERS to learn how our support and training reduces costly mistakes, satisfies your legal obligations, while leveraging your personnel's existing skills and increasing employee retention.